The warranty terms for DeLonghi coffee machines can vary slightly depending on the region and country of purchase, but here's a general overview in English:
Standard Warranty
Home Use: Most DeLonghi coffee machines come with a 2-year warranty for defects in materials or workmanship under normal home use.
Commercial Use: Warranty terms may differ (and are often shorter) for commercial or professional use.
Key Details
1. Coverage:
The warranty typically covers repairs or replacements for manufacturing defects.
It does not cover damage from improper use, neglect, accidental damage, or unauthorized repairs.
2. Registration:
Some regions require product registration (e.g., within 30 days of purchase) to activate the warranty. Check your local terms.
3. Proof of Purchase:
Keep your receipt/invoice, as it’s usually required to claim warranty service.
4. Exclusions:
Consumables (e.g., water filters, coffee beans) and wear-and-tear parts (e.g., seals, descaling) are generally not covered.
How to Claim
Contact DeLonghi customer service in your country via:
Website: Submit a claim through their support portal (e.g., [DeLonghi Global Support]).
Phone/Email: Check local contact details on your warranty card or manual.
Regional Variations
In the EU, warranties are often 2 years as per EU consumer law.
In the US/Canada, warranties may vary by state/province. For example, in the U.S., contact: 1- (DeLonghi USA Customer Service).
Always confirm specific terms for your model and location via:
The warranty card included with your machine.
DeLonghi’s official website for your country.
Let me know if you need further help! ☕
